FAQs

About the rings

What materials are used in Singularity rings?
Singularity rings are crafted from high-quality carbon fiber and embellished with precious metals layers (24K Gold, Platinum, 22k Rose Gold). The materials (epoxy) used for bonding carbon and gold are of the highest quality and even meet food contact standards.

Are your rings hypoallergenic?
Yes, our carbon fiber rings are hypoallergenic, making them suitable for sensitive skin.

How do I find the right ring size?
We provide a size guide on our website. For a more precise fit, you can order an ring sizer. In general we produce sizes according to the EU standard, which is derived from the circumference of the ring.
Also, feel free to contact us at email mail@hellosingularity.com and we will be happy to help.

Can I wear my carbon ring every day?
Absolutely! Our rings are designed for durability and comfort, making them perfect for everyday wear. However, we recommend removing them during rough activities to maintain their appearance. While durable, they are not entirely scratch-resistant (like any other material).

How should I care for my carbon ring?
Keep your ring clean with a soft cloth and mild soap. Store it separately to avoid scratches and avoid exposing it to harsh chemicals. If scratched, simply gently polish your ring with fine sandpaper to restore its smooth finish.

Other related services

Is it possible to engrave or set a precious stone into the ring?
Unfortunately, we currently do not offer these options.

Process time and delivery

How long does it take before you ship the order?
Production and preparation times for rings vary depending on the studio's workload. For current information, check here.
Ring sizers are processed within 2 business days.

How long does shipping take?
Delivery times vary. Please check our shipping information page for details.

I am from a country to which you do not normally ship, what should I do?
Write to us at our email, and we will figure it out together. Our email address is mail@hellosingularity.com.

Return/exchange

What is your return/exchange policy?
We accept returns and exchanges, provided the items are in their original condition.
For more details please visit our Exchange & Returns page.

I am not satisfied with my order, what to do?
Please, send us an email with all of the details to mail@hellosingularity.com. We'll help accordingly.