PRIVACY POLICY
Effective Date: 11. 1. 2024
1. Introduction
Welcome to Singularity, an e-commerce website specializing in the sale of carbon rings and other design accessories. At Singularity, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
a. Personal Information
a1. For website visitors. This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
a2. If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service. This information may include your:
Billing and shipping address(es)
Details about your orders (for example, your shirt size)
Email address
Name
Phone number
We share this information with Squarespace, our website hosting provider, so they can provide website services to us.
a3. When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:
Billing and shipping address
Details relating to your purchase (for example, your ring size)
Email address
Name
Phone number
We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:
Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
b. Non-Personal Information
b1. This website collects data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
3. Cookies
a. This website uses cookies and similar technologies. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
Additionally, we use cookies from Google Analytics to analyze how users interact with our website. These cookies help us understand website traffic and improve your experience on our site.
b. What are cookies
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data, including those from Google Analytics.
c. What are your choices regarding cookies
We value your privacy and strive to provide you with control over the types of cookies collected on our website. Upon your first visit, you will be presented with a cookie banner that allows you to manage your cookie preferences. Through this banner, you can:
Allow All Cookies: Enable all types of cookies for a fully personalized experience.
Reject Non-Essential Cookies: Decline cookies that are not essential for the website's functionality, such as analytics and marketing cookies.
Customize Cookie Settings: Choose specific categories of cookies you wish to allow or deny, such as:
Necessary Cookies: Essential for the website to function properly. These cookies cannot be declined.
Analytics Cookies: Enable or disable cookies used for website analytics, including Google Analytics.
Marketing Cookies: Manage cookies used for marketing and advertising purposes.
Your choices are respected and implemented immediately. If you choose to reject non-essential cookies, only necessary cookies will be stored on your device, ensuring that essential functionalities remain operational.
Additionally, you can prevent Google Analytics from collecting information about your visit to our website by installing the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout. This will disable Google Analytics tracking on our website.
Please note that disabling certain types of cookies may affect your experience on our website and limit the functionality available to you.
4. How We Use Your Information
We use your personal information for the following purposes:
Process and fulfill your orders
Provide customer support and respond to inquiries
Send order updates and notifications
Customize and enhance your shopping experience
Marketing and promotional purposes (with your consent)
Compliance with legal and regulatory requirements
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
You’ve created a customer account
Your customer account password has been reset or updated
You’ve made a purchase
Your order has shipped
It’s not possible to unsubscribe from these messages.
We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.
5. Third-Party Services
We may use third-party services for various purposes, including:
Fonts: This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:
Information about your browser, network, or device
Information about this site and the page you’re viewing on it
Your IP address
Mailchimp: We use Mailchimp for email marketing. You can review Mailchimp's Privacy Policy here.
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.
Stripe: We use Stripe as our payment processor. You can review Stripe's Privacy Policy here.
Social Media Advertising: We may use Facebook, Instagram, and Pinterest for advertising purposes. Please review their respective privacy policies for more information.
Google Analytics: We use Google Analytics, a web analytics service provided by Google LLC ("Google"). Google Analytics uses cookies to help analyze how users use our website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google's behalf.
You can prevent Google Analytics from collecting information about your visit to our website by installing the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout. This will disable Google Analytics tracking on our website.
For more information on how Google uses your data, please visit https://policies.google.com/privacy.
6. Children's Privacy
We do not knowingly collect personal information from individuals under the age of 13. If you believe that we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.
7. Your Rights
a. CCPA Compliance
If you are a California resident, you have the right to:
Request access to your personal information
Request deletion of your personal information
Opt-out of the sale of your personal information
Non-discrimination for exercising your rights under the CCPA
b. CPRA Compliance
The California Privacy Rights Act (CPRA) provides additional rights, including the right to:
Correct inaccuracies in your personal information
Limit the use of sensitive personal information
c. GDPR Compliance
If you are in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):
Right to access your personal data
Right to rectify inaccuracies in your personal data
Right to erasure (right to be forgotten)
Right to restrict processing
Right to data portability
Right to object to processing
Right not to be subject to automated decision-making
d. CalOPPA Compliance
If you are a California resident, we comply with the California Online Privacy Protection Act (CalOPPA), which requires us to:
Clearly state how we respond to "Do Not Track" signals from web browsers
Provide a conspicuous privacy policy on our website
8. Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed as 100% secure.
9. Changes to Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: mail@hellosingularity.com